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IPA Navigator (Bilingual Speaker Required)

IPA Navigator (Bilingual Speaker Required)

Job Locations 
US-NY-New York
Posted Date 

More information about this job


Company Description

NADAP, Inc. is a multiservice non-profit agency dedicated to helping people with medical, behavioral health and social service needs to become self sufficient. NADAP has 40 years of experience operating programs that assist disadvantaged populations in New York City and Nassau County. NADAP's services include assessment, care coordination, case management, professional training, and job preparation, placement and retention services. NADAP provides services to more than 25,000 people annually. Visit us at www.nadap.org.


Program Description:

NADAP, Inc. is seeking full-time Benefits Navigators for a new initiative which facilitates enrollment of New York City residents into the Health Insurance Marketplace. The goal of the program is to educate and assist individuals, small businesses (less than 50 employees) and their employees to enroll in the Marketplace including Medicaid, CHIP, and Qualified Health Plans.


Job Title: IPA Navigators New York, NY (Must be Bilingial in Spanish, French, Korean, Mandarin or Arabic)


Job Summary: Navigators will work with participants to enroll them online into the NY State Health Insurance Marketplace.   



  • Provides education and enrollment services to individuals, small businesses and their employees about the State’s healthcare plans
  • Achieves monthly contractual  goals
  • Builds relationships with local community leaders
  • Works at network partner sites to actively market and promote the program to target populations
  • Guides individuals through the Marketplace’s enrollment process
  • Enters service information into NADAP’s database, produces weekly enrollment reports, and writes post-event reports
  • Works with on-site organizations to coordinate referrals for eligible participants
  • Conducts outreach to community and participates in marketing events
  • Identifies and contacts eligible participants, through face-to-face outreach, email, phone
  • Schedules appointments with eligible participants, and follows-up with reminders, including phone and email contact
  • Attends staff meetings, trainings  and provides program updates to manager



  • Education: High school diploma required; Bachelor’s degree preferred
  • Experience: One year of job-related experience preferably in enrollment and outreach activities
  • Bilingual speaker is required
  • Proficient with MS Office (Excel, PowerPoint, Outlook) and online research
  • Able to present in group settings
  • Positive attitude, flexibility, attention to detail, strong organizational skills and an ability to multitask
  • Ability to work flexible hours with a rotating schedule. Work late nights and on weekends on occasions