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Case Manager

Case Manager

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Project ACE

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Program Overiew

NADAP's Project ACE (Assessment*Case Management*Employment) is an intensive, employment-focused case management program that helps more than 700 New York City residents.  Staff conducts intensive client assessments and then designs and implements comprehensive, individualized service plans.  By addressing housing, substance abuse, mental conditions and legal barriers, Project ACE helps clients move toward economic independence and self-sufficiency.


The Case Manager provides case management and crisis intervention services to public assistance recipients in need of alcohol and/or substance abuse treatment. The Case Manager also assesses the client’s needs, develops individualized employability and rehabilitation plans, and coordinates services with treatment programs and community-based organizations. Weekly site/field visits to coordinate client services at treatment programs or the clients natural environment is required; position is 40% field based.

  • Coordinates case management activities and referrals to community-based resources for assigned clients
  • Completes a case management assessment to identify client needs and barriers to self-sufficiency (medical, psychiatric, alcohol/substance abuse treatment, housing, legal, public benefits, vocational, educational, childcare, and other needs)
  • Manages multiple tasks to completion addressing client needs to facilitate self-sufficiency
  • Performs site visits to locations including the client's home, treatment program, WEP assignment, employment site or other community-based agencies
  • Meet with clients at their home and/or treatment programs
  • Utilizes multiple electronic database systems to monitor and address client problems related to public assistance and substance abuse treatment
  • Evaluates quality, quantity and effectiveness of case management services. Assesses attendance, participation and progress in an alcohol and/or substance abuse treatment program and work activity.
  • Collaborates with team members of other professional disciplines, including vocational counselors, social workers, treatment providers, and WEP supervisors to ensure that client is meeting goals and objectives of the Comprehensive Service Plan


  • Education: Bachelor’s degree in social work, psychology, rehabilitation counseling, or other related field is required
  • 3+ years of social service experience, and previous case management experience
  • Knowledge of substance abuse treatment modalities and New York City’s alcohol and substance abuse treatment system
  • Performs clinical assessment on public assistance recipients
  • Excellent verbal, written communication, problem solving and organizational skills
  • Proficient in MS Office and using computers
  • Bilingual in Spanish preferred
  • Passion in working with individuals dealing with substance abuse, mental health issues, HIV/AIDS, homelessness