Central Office

  • Receptionist

    Job Locations US-NY-Brooklyn
    Posted Date 1 month ago(11/1/2018 3:42 PM)
    ID
    2018-1525
    Category
    CareerCompass
  • Overview

    Program Overview:

    NADAP's CareerCompass, one component in HRA’s initiative to address the unique needs of improving employment and training outcomes in NYC, provides orientation, comprehensive and individual employability assessments and service coordination for adults 25 years of age and older.  As the first step in HRA’s programming, CareerCompass will identify and connect individuals to an education, training and/or employment track.

     

    Job Summary:

    To provide administrative support to CareerCompass program, and management, complete various projects to assist in the achievement of program goals. Responsible for front desk duties including greeting all incoming clients, answering and routing calls, and other clerical tasks as required. Provide assistance in the following areas: scoring of assessments, collecting documents for time keeping, attendance tracking.

     

    Responsibilities

    • Responsible for all front desk duties including answering phones, monitoring sign-in sheet and checking clients in and out of the program.
    • Monitor and maintain waiting area and inform management of any client security-related issues immediately.
    • Responsible for collection of participants' timekeeping documentation in both hard copy and electronic form, reviewing documentation carefully to ensure documentation is in compliance with program policies and procedures.
    • Assist with Metrocard distribution to eligible clients and obtain client signatures in the Metrocard Log.
    • Assist with scanning, and making copies for clients, staff and program needs, including copies and scanning of handouts and other materials for daily orientation and other workshops.
    • Assist with attendance tracking and meeting timekeeping deadlines for all CareerCompass clients and ensure accuracy of reporting engagement activities
    • Assist Business Manager with data analysis and reconciliations, as needed.
    • Assist Orientation Facilitators in the Scoring of TABE/SABE as well as other assessment instruments, as required.
    • Performs other duties as assigned.

    Qualifications

    • High School Diploma
    • Bi-lingual Spanish required
    • Experience working with similar client population is a plus
    • Strong attention to details

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