Central Office

  • Case Manager

    Job Locations US-NY-Brooklyn
    Posted Date 3 weeks ago(8/29/2019 10:38 AM)
    Project ACE
  • Overview

    Program Overiew

    NADAP's Project ACE (Assessment*Case Management*Employment) is an employment-focused case management program that helps more than 700 New York City residents. Staff conduct and assessment with clients and then design and implement a comprehensive, individualized service plan. By addressing medical, mental health, substance use, housing, and legal barriers, Project ACE helps clients move toward economic independence and self-sufficiency.


    The Case Manager provides case management and crisis intervention services to public assistance recipients in need of substance abuse, mental health, and/or medical treatment. The Case Manager also assesses the client’s needs, develops individualized employability plans, and coordinates services with treatment programs and community-based organizations. Daily site/field visits to coordinate client services at treatment programs or the home is required; position is 50%+ field-based case management.

    • Coordinates case management activities and referrals to community-based resources for assigned clients.
    • Completes an assessment to identify client needs and barriers to self-sufficiency (medical, mental health, substance use, housing, legal, public benefits, vocational, educational, childcare, and other needs).
    • Manages multiple tasks to completion addressing client needs to facilitate self-sufficiency.
    • Performs site visits to meet with clients and providers at various locations including the client's home, treatment program, work-activity assignment, employment site, or other community-based agencies.
    • Utilizes multiple electronic database systems to monitor and address client problems related to public assistance and treatment.
    • Responsible for the documentation of office-based and field-based services on a daily and weekly basis.
    • Coordinates and monitors client participation in substance use, medical, and/or mental health treatment programs, work activities, and employment.
    • Collaborates with team members, Assessment staff, Employment staff, and Clinical staff to ensure comprehensive services.
    • Collaborates with team members of other professional disciplines, including vocational counselors, social workers, and treatment providers to ensure that client is meeting goals and objectives of the Comprehensive Service Plan
    • Reports direectly to a senior case manager and case manager supervisor.


    • Education: Bachelor’s degree in social work, psychology, counseling, or other related field is required.
    • 1+ years of social service experience, including case management experience.
    • Knowledge of treatment modalities and New York City’s treatment system.
    • Performs needs assessment of public assistance recipients.
    • Excellent verbal and written communication and problem-solving and organizational skills.
    • Proficient in MS Office and computer use.
    • Bilingual in Spanish preferred.
    • Passion in working with individuals dealing with substance use, mental health issues, HIV/AIDS, homelessness.


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